You can access the settings for your user account and your trips either from the Settings tab or by clicking on your name in the top right corner of the image.
You have the following options:
You can make the following settings with regard to your travel preferences:
The settings you make here will serve as the basis for the search for suitable carpooling options for future travel requests that you create. However, you can override your travel settings for individual travel requests at any time by selecting the driver-specific default settings when you create a travel request.
Unless you make any specific changes, your standard settings are as follows:
Your changed name is shown in the picture above.
Your new picture will be displayed at the top of the picture next to your name and will also be displayed when you have created a journey.
NOTE: If you forget your password, click the Forgot your password? link on the login page to generate a new password.
NOTE: TwoGo does not charge any fees for SMS notifications. Your telephone provider may charge costs for receiving SMS. You can obtain the relevant information from your service provider.
To receive driving information via SMS:
If you no longer want to receive TwoGo SMS notifications, do the following:
NOTE: TwoGo does not charge any fees for SMS notifications. Your telephone provider may charge costs for receiving SMS. You can obtain the relevant information from your service provider.
To receive driving information via SMS:
If you no longer want to receive TwoGo SMS notifications, do the following:
Click your name and select User Account. In the Authorized Clients and Authorized Apps areas, you can see which devices and apps you have granted access to your TwoGo user account.
If you lose or change a device connected to your user account, you should block this device's access to your user account:
You can change the language settings of the app and adapt the format of the time, date and distance to your preferences.
NOTE: If you delete your user account, TwoGo cancels all your future travel requests and deletes your user-specific data from previous travel requests.
To indicate whether you want to be considered as a driver or passenger:
To add your vehicle details:
To change your vehicle information:
How to delete the information about the vehicle:
NOTES:
You can place restrictions on your passengers based on gender, person, or organization (if applicable).
To only be considered for ridesharing with other women, do the following:
If you do not want to travel with certain people, enter them in the list of blocked people: NOTE: If you are traveling with a shuttle service or a vehicle If you are more than six people, your settings regarding blocked people will not be taken into account by TwoGo.
To delete someone from your list of blocked people:
In order to only be considered for ridesharing with people from your organization, proceed as follows: NOTE:
If you want to override the trip settings for a particular trip, change them when creating a trip request under driver-specific presettings.
Our support is available around the clock if you have any questions.
contact our helpdesk or send us an email.
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